Business Details
This is the privacy notice of Locate Accommodation Ltd
Questions or further information on our Privacy Policy can be addressed by Contacting Us
- Aims of the notice
LOCATE ACCOMMODATION LTD is required by law to tell you about your rights and our obligations in collecting and processing your personal information. We have a range of policies and procedures to ensure that any personal information you supply is only with your active consent, has a legal basis, is held securely and treated confidentially in line with applicable regulations.
- Personal information we collect .
- Service users – as a commissioned provider, we must collect information on service users, including names, date of birth, addresses, college information, medical information, solicitors information and other day to day information to provide safe and effective care and support. This information is contained on our computer data base and some in our paper file system, all of which are subject to strict security and authorised access policies. The legal basis for processing this information is that it is in the public interest (performance of task carried out by/on behalf of a public authority or private organisation acting in the public interest.) Service users are informed of their right to access information and any restrictions to the information provided.
- Employees – the service operates a safe recruitment policy and all information obtained (Name, address, contact details, references, DBS, CV, etc) is kept securely in manual files in a locked filing cabinet. The legal basis for processing this information is compliance with legal obligations. Employees are aware of their right to access information.
- Third parties – personal information is obtained about others associated with the delivery of care services, including contractors, visitors etc, which will be protected in the same way as information on service users and employees.
- How we collect information
Service Users: From initial paperwork and information supplied by service user, social services, colleges, solicitors, record of events, etc.
Employees: from application, references, supervisions, on going employment.
Third Parties: From through delivery or service.
- What we do with your personal information
We will only use service user, employee and third party information in the provision of public services providing accommodation and support to children in care, and care leavers and to meet regulatory requirements. We will not share information for any other purpose.
- How we keep your information safe
We have a range of policies designed to keep your information safe. These include
- IT security
- Restricted access to files
- Record retention
- With whom we might share information
Service user – information is shared with other health and social care, education and legal professionals in order to provide safe and effective care in the pursuit of the public interest.
Employee – information will be shared as above in the public interest or with consent (ie for references)
Third parties – information will only be shared with your consent
The only exception will be when we are required by law to provide information e.g. criminal investigation, or overriding legitimate interest, which overrides your rights and freedoms.
- How can personal information held by be accessed
There are procedures in place to enable service users, employees and third parties to access their information. The right to access includes both the information and any uses which we might have made of the information.
- How long we keep information
We have a record retention policy that is strictly adhered to, that meets regulatory, statutory and good practice requirements.
- How we keep our privacy policies up to date
The Data Processing Officer will assess all privacy risks continuously and carry out a review of the policies annually.